Overview

This article explains how to install the Moxie Suite installer on ARM‑based Windows architectures (such as Windows on ARM devices).

Moxie Suite is largely composed of 64‑bit components; however, some essential Data Suite applications—including DataPipe Server, DataPipe Client, and XML Link—are provided as 32‑bit components. For ARM‑based Windows devices, Windows application emulation must be enabled to support these components during installation.

Once emulation is configured, the installer will run and install normally.  Without applying the following settings, DataSuite applications will error with the following reports:

Applies To

• Windows on ARM devices

• Moxie Suite Installer (.exe)

• Data Suite applications (32‑bit components)

Prerequisites

• Windows 11 (ARM‑based architecture)

• Administrative permissions on the device

• Moxie Installer

Installation Instructions

Follow the steps below before launching the installer.

Step 1: Download the Installer

1. Download the Moxie Suite installer (.exe) to your local machine.

Step 2: Enable Emulation for the Installer

1. Right‑click the downloaded installer .exe file.

2. Select Properties.

3. Go to the Compatibility tab.

4. Click Emulation settings.

5. From the available options, select Safe emulation.

   

6. Click Apply, then OK.

✅ The above instructions in this Step 2 ensure that 32‑bit components can run correctly on ARM hardware.

Step 3: Run the Installer

1. Double‑click the installer .exe.

2. Proceed through the installation wizard as normal.

3. Complete the installation.

No additional configuration is required after installation.

Validation

After installation:

• Data Suite components should function as expected.

• No additional emulation settings are required post‑install.

Troubleshooting

Installer fails to start or exits immediately:

• Confirm Safe emulation is selected under Compatibility → Emulation settings.

• Ensure the installer is run after applying the compatibility change.