Summary

We recommend creating backup versions of the following files:

• Data Sources folder, which contains the data sources that you have created.
• Queries folder, which contains the saved queries that you have created.
• Links folder, which contains the links that you have created.
• Options.xml file, which contains your configured options.
• Logs folder, which contains all of your log files, one for each day.

These files are located in C:\ProgramData\Omnivex\SQLLink 4

Symptom

When you run your query, you get the "Unable to retrieve data" message.

Cause

There are two reasons why this message would be returned:

1. There is a problem with the syntax of your query which makes it invalid.
2. Your ODBC connection was created using the ODBC Data Source Administrator from the Users DSN tab.

Solution

Ensure that the query is valid and has correct syntax.

To view the query text:

Summary

Omnivex data applications are programs that contribute to and retrieve data from the Omnivex DataPipe Server. These applications act as clients to the DataPipe Server. DataPipe Server supports three different types of clients:

• clients that send data
• clients that receive data
• clients that both send and receive data

Clients that send data to the DataPipe Server

These types of clients typically:

Summary

Omnivex has on-site training and installation services available for purchase. This article provides the information required to concisely define the scope and planning constraints of on-site visits.

Based on our experience, every effort has been made to define a clear structure for our travel policies but it is not reasonably possible to account for all eventualities that can occur.

Summary

This article provides information to clients that have purchased in-house training session services from Omnivex and need to travel to Omnivex' head office in Concord, Ontario in order to attend.

These recommendations are based on our experience as a provider of this service and should be considered as guidelines when preparing for travel to your training session.

Travelling to Omnivex

Summary

In anticipation of an on-site installation, there are technical and logistical considerations which should be considered before the Omnivex Technician arrives.

All of the details in the following article may not be applicable for your particular installation. This article's purpose is to clarify technical expectations between a client requesting an on-site installation and Omnivex' Technical Services department.

Network

Summary

In anticipation of an on-site training session, there are technical specifications to be considered prior to the arrival of your Omnivex Trainer.

The following article provides a starting point for you to prepare for your on-site training session and to ensure that when your Trainer arrives, the training session can begin promptly and run smoothly for its duration.

The training environment

Version update to fix reported issue in prior versions, no new features.

New Features

This version includes the following enhancements:

• Application has been modified to run on a FIPS enabled computer

Note: You may need to be re-issued a license key after upgrading. Click here to read more.