KB322: How to: Connect a Moxie Player to a different new or existing server

Summary

A Moxie digital signage network consists of a collection of components that communicate with each other via TCP/IP. When a Moxie Player is installed on a display's computer, it also installs a supporting communication service; the Moxie Agent. By design, Moxie Agent is always running so it can respond quickly to any new instructions it receives from the server including remote updates of Moxie Player.

Moxie 6.14.5625 released

On Tuesday May 5, 2015 Omnivex released a new version of Moxie – 6.14.5625. Moxie is available in two editions; Moxie Enterprise and Moxie Commercial. Existing Moxie customers with AMS can upgrade to the version they have purchased - Enterprise or Commercial. Moxie Server is supported on Windows Server 2008 and 2012. Moxie Studio and Player are supported on Windows 7 and Windows 8.1.

Moxie 6.12.5336 released

A new version of Moxie has been released. Moxie is now available in two editions; Moxie Enterprise and Moxie Commercial to address different markets. Moxie Commercial uses the same interface as Moxie Enterprise less certain modules to simplify operation and reduce cost. Existing Moxie customers with AMS will upgrade to Moxie Enterprise. The Moxie Server is supported on Windows Server 2008 and 2012. The Moxie Studio and Player are supported on Windows 7 and Windows Embedded 8 Industry. This version of Moxie also supports .NET Framework 4.0 and 4.5.

Moxie 6.10.4955 released

Version update

The following problem listed in the known issues of the previous release has been fixed.

"In some configurations, a Player restart (not a computer restart) would cause the Player to revert back to the default name "Player (COMPUTERNAME)". The current workaround is to add a Metadata field such as "Location" to the Player Manager Window through the Home/View/Columns option. This also applies to any rules that used computer name in the Playlist Builder or player views in the System Manager."

DataPipe 3.07.030 released

Version update to address reported issue in prior versions, no new features.

A problem was identified under certain scenarios where some data cells did not update properly. A new version of DataPipe Server (Service) and Client are available. This version (3.07.030) was included in the recent Moxie 6.10 release.    

July 16, 2013

KB134: Minimum recommended hardware and operating system requirements for Moxie

Summary

Omnivex Moxie is powerful software and the following hardware specifications are the minimum recommended in order to provide a responsive and consistent experience.

Display systems tend to increase in complexity as users become more experienced with the software and the network matures. As a result, we recommend exceeding the minimum requirements so that content you develop in the future can still be accommodated by your hardware.

KB157: You can’t start the Moxie Player or Studio applications because the local Moxie Agent service won’t start

Symptom

When you start your Moxie Studio, it appears to be unregistered and you cannot connect to the Omnivex Moxie Data Server.

When you manually try to start the Omnivex Moxie Data Server service or the Omnivex Moxie Agent service from the Services window, you see an error message.

Cause

Your services can't start because the Windows Event Log is full and not allowing your service to write new events to it.

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