Moxie 7.05.7635 fixes a bug that was inadvertently introduced in earlier Moxie 7.05 releases, as a by-product of some of the performance improvements. When Players with metadata assigned are restarted, at the time of reconnection to the Moxie Data Server, the Server is unable to detect the Player Data and Settings folders, causing it create new ones. However, once the Players finish reconnecting, the old folders still exist, so there are now duplicate folders, causing conflicting settings. This conflict results in symptoms such as:

SUMMARY

This article lists the new features and changes in Moxie version 7.05. It is intended for anyone planning to upgrade their installation of Moxie 7.04. All Moxie components, including Data Server, Player, Studio and services must be upgraded to 7.05 to ensure compatibility.

Symptoms

After upgrading to Moxie 7.04, the Sync Service stops repeatedly. 

Cause

If the folder the Sync Service is attempting to sync files from or to does not have permissions for the user account under which the Sync Service is running, it'll stop. 

Solution

Make sure all the folders from which the Sync service syncs files from and to have read and write permissions for the user account under which the Sync Service is running. 

For Moxie 7.03 and lower

Note: Moxie 7.03 64-bit does not have video capture

For Moxie 7.03 and lower the tested Video Capture USB devices are:

1. Hauppauge WinTV-HVR-1950
2. Hauppauge WinTV-HVR-1955

PCI versions of these devices are 1600 and 1800.

These devices use MPEG-2, which is not installed by default on Windows 10. However, the codecs are available for installation from Hauppauge.

SUMMARY

This article lists the new features and changes in Moxie version 7.04. It is intended for anyone planning to upgrade their installation of Moxie 7.03. All Moxie components, including Data Server, Player, Studio and services must be upgraded to 7.04 to ensure compatibility.

Symptoms

• The user interface of the Omnivex Data Server Connection tool is not displayed, however it does appear in the Task Manager and on the taskbar. 
  
  

Cause

Microsoft SQL Server Compact 3.5 Service Pack 2 is a prerequisite for this application and is not installed or has been removed from the host computer. 

Note: As of July 2021, Microsoft no longer supports SQL CE

Prior to making any changes to a Moxie Data Server host, Omnivex recommends performing a complete backup of your configuration.  If hosting the Moxie Data Server in a virtual environment, a snapshot of the VM is recommended.  Otherwise, backup instructions can be found here.

Symptom

When you add web content to a layout using Internet Explorer, a “Your browser does not currently recognize any of the video formats available” error appears. The error appears for various video streaming websites, such as YouTube and Twitch.

Cause

Moxie emulates Internet Explorer, which does not support HTML5 streaming on a Windows 7 operating system for some websites.

Symptom

Moxie Players display a "No licensed Player connections remain at the Moxie Data Server. Check with your Moxie Administrators to ensure that connection are available" message. Either:

1. Some Moxie Players display this message OR
2. All Moxie Players display this message

Cause

Depending on your symptom (a or b), either:

Summary

The following table lists events that you can monitor in your Moxie environment