Summary

When your Moxie Player is displaying content that contains a WMV file (Windows Media Video file) on the secondary monitor of a multi-monitor system, it is not displaying content correctly.

Symptom

When Moxie Player content is, or contains, a Windows Media Video and it is displaying on a secondary monitor, the results can be unpredictable. It displays properly in a preview in Moxie Studio but when sent to the Player, the display of this video content is erroneous.

Solution

Windows Media Files do not render correctly in a Moxie Player on a multi-monitor system when DirectX acceleration for WMV files is turned on in Windows Media Player.

Direct X acceleration for WMV files is turned on by default.

To turn off DirectX acceleration in Windows Media Player (Version 11):

1. Start Windows Media Player.
2. Click Tools > Options... The Options dialog appears.
   
   
   
    
3. Select the Performance tab.
   
   
   
    
4. Clear Turn on DirectX Video Acceleration for WMV files.
5. Click OK.
6. Exit Windows Media Player.

Additional information

This behavior is not present in multi-monitor systems that share a single unified desktop across all monitors.