Summary
Omnivex has on-site training and installation services available for purchase. This article provides the information required to concisely define the scope and planning constraints of on-site visits.
Based on our experience, every effort has been made to define a clear structure for our travel policies but it is not reasonably possible to account for all eventualities that can occur.
Summary
This article provides information to clients that have purchased in-house training session services from Omnivex and need to travel to Omnivex' head office in Concord, Ontario in order to attend.
These recommendations are based on our experience as a provider of this service and should be considered as guidelines when preparing for travel to your training session.
Travelling to Omnivex
Summary
In anticipation of an on-site installation, there are technical and logistical considerations which should be considered before the Omnivex Technician arrives.
All of the details in the following article may not be applicable for your particular installation. This article's purpose is to clarify technical expectations between a client requesting an on-site installation and Omnivex' Technical Services department.
Network
Summary
In anticipation of an on-site training session, there are technical specifications to be considered prior to the arrival of your Omnivex Trainer.
The following article provides a starting point for you to prepare for your on-site training session and to ensure that when your Trainer arrives, the training session can begin promptly and run smoothly for its duration.
The training environment
Summary
Moxie has the functionality to contact Omnivex. This feature is automatic.
Moxie contacts Omnivex to:
When Moxie attempts to contact these servers, it makes a standard HTTPS request using port 443.
The following is the recommended path for upgrading your Moxie installation.
Summary
A Moxie digital signage network consists of one or more Players, Studios and a Data Server. To facilitate network communication, a Moxie Data Proxy can also be part of a Moxie network. Whether these components are installed on the same or different computers, they all communicate using TCP/IP. Communication between components is bidirectional with the Data Server acting as the central information hub.
Summary
Moxie's caches are directories that Moxie modules and Moxie system services use exclusively to store files. The files in these directories are Moxie digital signage system assets. These files are referenced using a unique naming scheme so they can be managed by Moxie.
Installation Locations and Options
Symptom
Microsoft Windows has the functionality to display fonts in sizes that are larger than the default setting. Increasing the size of fonts system-wide can have an adverse and unpredictable effect for applications that also have font size display options; applications such as Moxie.
Moxie displays content best when the system text size is at the default setting.
Solution
